*IMPORTANT*
MANAGEMENT GUIDELINES
For all Helping Hearts
Volunteers
The Souplantation management
and employees go out of their way on a daily basis to work with our group in
order to make the prevention of waste and the distribution of this food to
needy people possible. That is why it is
imperative for all of us Helping Hearts Volunteers to also work with their staff in order to keep their
working environment as safe and smoothly running as it was before we all began
to collect food daily from their establishments.
Please use careful
consideration and respectfully abide by the following rules that have been
specifically created by the Souplantation Management Team for all Helping
Hearts Volunteers:
(1.) Be on time. All Helping
Hearts volunteers must congregate outside of the restaurant until
everyone working that particular shift has arrived. This way, all volunteers will enter the
building simultaneously as one group.
Further, punctuality is imperative as we do not want to cause the restaurant
management and staff to incur any
inconvenience or overtime on our behalf.
(2.) Remember your badge. It is
important for all volunteers to have their badges on prior to entering the
Souplantation. Perhaps it will be
easiest to remember to wear your badge if it is stored in your vehicle between
your collection and delivery shifts.
(3.) Once inside of the restaurant, DO NOT OPEN ANY
DOOR FOR ANYONE. If anyone persists on coming in, even after
you have told them that the Souplantation is closed, get an employee or manager
to handle the situation. Even if the
person(s) outside says that they are there to do some kind work for the
Souplantation, it is imperative that the Souplantation staff uses their
discretion only to determine who should be let into the restaurant after normal
operating hours.
(4.) Oftentimes, you will see customers exiting
the restaurant through the main entrance of the Souplantation after it has
closed. Whenever you notice this, please
be sure to make sure both doors have locked shut behind them.
(5.) When our Helping Hearts crew leaves the restaurant (again, together as one
group), please make sure that one volunteer checks to make sure that the door
has locked shut behind the group.
Please know that if any of
the above rules are disregarded by Helping Hearts
Volunteers, it can potentially jeopardize our entire program and our group’s
relationship with the restaurant(s) and the entire Souplantation chain.
Thank you for all of your
time and cooperation, fellow Helping Hearts! :o)